Our business at a glance

KCOM Group is the partner of choice for consumers and organisations wanting to harness the power of communications

Our strategic vision is to passionately pursue better ways to connect people and to deliver inspiring customer experiences

We provide communications services to organisations and consumers

We operate responsibly – the way we do business is as important as what we do

We serve customers across the UK from eight office locations

Our strategic vision is to passionately pursue better ways to connect people and to deliver inspiring customer experiences

read more

Our strategic pillars

  Customers

  People

  Partners

  Processes and systems

Our ambition

To become an acknowledged leader in the markets we serve and an automatic partner of choice for consumers and organisations in those markets.

We provide communications services to organisations and consumers

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We report our activities under two segments

KC segment

Consumers, businesses and public sector organisations in the Hull and East Yorkshire region
Telecommunications and internet-based services

Kcom segment

UK-based businesses and public sector organisations
Communications solutions to support business goals

Our key partners

  • Amazon Web Services
  • Avaya
  • BT
  • Cisco
  • Cobweb
  • Comms-Care
  • ForgeRock
  • IBM
  • Microsoft

We operate responsibly – the way we do business is as important as what we do

read more

Our focus for Corporate Responsibility (CR)

  Community

  People

  Environment

  Supply chain

Employees by gender

(as at 31 March 2014)

We serve customers across the UK from eight office locations

Our main office locations

Some of our customers

  • Admiral Group
  • ASDA
  • Association of Train Operating Companies
  • Aviva
  • Domino’s Pizza
  • Dorset PSN
  • East Midlands PSN
  • HM Revenue & Customs
  • Molson Coors
  • Morrisons
  • National Farmers Union Mutual
  • Phones4u
  • RNLI
  • RSPB
  • United Utilities
  • Visa